Like many of you, your local Councillors and I have doubts on whether the new Post Office location on Lea Farm Road can fulfil the same function the previous site did so well on Broadway.
We have identified three major problems with the site at Lea Farm Road.
The first problem is concerning disabled access. The disabled ramp is on a slope, the ground up to the ramp is uneven and rough, there is very little space to manoeuvre a wheelchair or frame on the ramp and there is no automatic door.
The second problem is the privacy and space issue at the Post Office counter. Everyone can hear the interactions which are taking place, usually to do with personal finances. I find this unacceptable.
The third point concerns the cash point, as it has not been moved from Broadway to the new location and the Broadway one is now closed. This is a major issue for people who cannot get bank accounts, so don't have a debit card, but have a Post Office Card for drawing down pensions and welfare support.
I have written to the Post Office about these problems and I will update you with their response when it is received.
I would like to know what you think about the new site on Lea Farm Road.
Please contact my office about your thoughts, so I can pass them on to the Post Office.