Helping the people of Leeds West with their problems is Rachel’s number one priority. Below are some frequently asked questions that may be useful to you.
Is Rachel my MP?
Rachel is the MP for the Leeds West constituency, representing those in Armley, Bramley, Farnley, Wortley, Kirkstall and Burley. Due to strict parliamentary protocol, Rachel can only provide direct advice, support and assistance to residents within her constituency of Leeds West. You can find out who your MP is here: https://members.parliament.uk/constituencies/
Who else can help me?
If you feel that your problem concerns a local council (e.g. dustbins, housing, road repairs or public lavatories) rather than central government, then you may wish to contact your local councillor in the first place as they will be best placed to help you. You can, of course, contact Rachel’s office if you are still not happy with the service you are receiving from the council.
You can find out who your local councillors are here
What can Rachel do to help?
Rachel can contact the relevant government department, local council or agency on your behalf and will request that they address the questions or problems that you have raised. We understand that every case is different and some may require further support.
Do I need anything before I get in touch?
If you plan on getting in touch with Rachel about an issue or concern, there are a few helpful things you can provide that will help your case to be dealt with more efficiently. When you get in touch, please provide your full name and address, including your postcode so we know straight away that you’re a constituent in Leeds West.
If you are getting in touch about a immigration issue, it would be useful for you to provide a Home Office reference number if you have one. The Home Office reference number is the first letter of your surname followed by 6 or 7 digits e.g. M1234567.
If you are getting in touch about a benefits case, you will need to provide a National Insurance (NI).
Can I speak to Rachel at a surgery?
MPs regularly hold surgeries to speak to constituents and talk through their problems. Currently, Rachel is holding a combination of in-person and telephone/zoom surgeries due to COVID-19. If you would like to arrange an appointment, that can be discussed when you get in contact with us. It is not always necessary for constituents to attend a surgery, and those who only get in touch via telephone, email or post will be treated in exactly the same manner as those who have attended a surgery appointment.
I’m getting in touch on behalf of someone else, can Rachel still help?
Rachel cannot take up a case without the permission of the person it concerns. If you are calling on behalf of a constituent in Leeds West, Rachel can offer assistance but it is essential for confidentiality and data protection reasons that we have permission of the person(s) involved.
Will my private information be protected?
Any personal information that you give to Rachel or her staff will be handled completely confidentially, and in line with the requirements of General Data Protection Regulation (GDPR).
Why haven’t I had a reply yet?
Rachel will make every effort to reply to all correspondence. However, contact with constituents is prioritised based on need, therefore it will take longer for us to respond to a mass-email campaign.